.ticket-center{padding:56px 0 80px;background:#f2f7fb}.ticket-shell{max-width:1100px}.ticket-intro{display:flex;align-items:flex-end;justify-content:space-between;gap:30px;margin-bottom:24px}.ticket-intro h2{margin:8px 0 0;color:#0a2747;font-size:clamp(30px,4vw,48px)}.ticket-intro p{max-width:520px;margin:0;color:#61758a;line-height:1.7}.ticket-tabs{display:flex;gap:8px;padding:8px;border:1px solid #d8e5ef;border-radius:12px 12px 0 0;background:#fff}.ticket-tabs button{min-height:42px;padding:0 20px;border:0;border-radius:8px;background:transparent;color:#47617a;font-weight:800;cursor:pointer}.ticket-tabs button.active{background:#125cb5;color:#fff}.ticket-panel{display:none;padding:24px;border:1px solid #d8e5ef;border-top:0;border-radius:0 0 12px 12px;background:#fff;box-shadow:0 18px 55px rgba(18,62,100,.08)}.ticket-panel.active{display:block}.ticket-policy-notice{margin-bottom:16px;padding:13px 15px;border-radius:8px;background:#eef6ff;color:#24577f;font-size:13px;line-height:1.6}.ticket-policy-notice.blocked{background:#fff4e7;color:#8b5300}.ticket-form-grid,.ticket-contact-fields{display:grid;grid-template-columns:1fr 1fr;gap:14px}.ticket-contact-fields{grid-template-columns:repeat(3,1fr);margin-bottom:14px}.ticket-form label,.ticket-lookup-form label{display:grid;gap:7px;color:#304a63;font-size:12px;font-weight:800}.ticket-form input,.ticket-form select,.ticket-form textarea,.ticket-lookup-form input{width:100%;border:1px solid #c8d8e6;border-radius:8px;background:#fff;padding:11px 12px;color:#102943;font:inherit}.ticket-form input,.ticket-form select,.ticket-lookup-form input{height:44px}.ticket-form textarea{resize:vertical;line-height:1.6}.ticket-form .wide{grid-column:1/-1}.ticket-error{min-height:24px;margin-top:10px;color:#b33131;font-size:12px}.ticket-submit{border:0;cursor:pointer}.ticket-result{margin-top:20px}.ticket-created-card{padding:22px;border:1px solid #b9ddca;border-radius:10px;background:#f0fbf5}.ticket-created-card h3{margin:0 0 8px;color:#087252}.ticket-created-number{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-top:16px;padding:13px 15px;border:1px dashed #7ab59a;border-radius:8px;background:#fff}.ticket-created-number b{color:#075ba8;font-size:18px;letter-spacing:.04em}.ticket-history{display:grid;gap:10px}.ticket-history-card{display:grid;grid-template-columns:1fr auto;gap:10px;padding:15px;border:1px solid #d9e5ef;border-radius:9px;background:#fbfdff;cursor:pointer}.ticket-history-card h3{margin:4px 0;font-size:15px}.ticket-history-card small,.ticket-history-card time{color:#6c8094;font-size:11px}.ticket-history-card span,.ticket-status{align-self:start;padding:6px 9px;border-radius:999px;background:#eaf4ff;color:#075ba8;font-size:11px;font-weight:850}.ticket-detail{margin-top:14px;padding:18px;border:1px solid #d6e3ee;border-radius:10px}.ticket-detail-head{display:flex;justify-content:space-between;gap:20px}.ticket-detail-head h3{margin:5px 0}.ticket-messages{display:grid;gap:9px;margin-top:16px;padding:14px;border-radius:9px;background:#f3f7fa}.ticket-thread-message{max-width:84%;padding:11px 13px;border:1px solid #d5e2ee;border-radius:9px;background:#fff}.ticket-thread-message.team{margin-left:auto;border-color:#abd0ef;background:#edf7ff}.ticket-thread-message header{display:flex;justify-content:space-between;gap:15px;color:#5a7186;font-size:10px}.ticket-thread-message p{margin:7px 0 0;white-space:pre-wrap;line-height:1.65}.ticket-customer-reply{display:grid;grid-template-columns:1fr auto;gap:10px;margin-top:12px}.ticket-customer-reply textarea{width:100%;padding:11px;border:1px solid #c8d8e6;border-radius:8px;resize:vertical;font:inherit}.ticket-customer-reply button{align-self:end;min-height:42px}.ticket-empty-state{padding:36px;text-align:center;color:#6b7f92}.ticket-empty-state button{margin-top:12px}.ticket-lookup-intro h3{margin:0}.ticket-lookup-intro p{color:#64798e}.ticket-lookup-form{display:grid;grid-template-columns:1fr 1fr auto;gap:14px;align-items:end;margin-top:18px}.ticket-lookup-form .ticket-error{grid-column:1/-1}.ticket-captcha{display:flex;align-items:center;gap:8px}.ticket-captcha img{width:190px;height:54px;border:1px solid #cbdce9;border-radius:8px;background:#eef6fd}.ticket-captcha button{min-height:34px;border:1px solid #b9d0e4;border-radius:7px;background:#fff;color:#075ba8;cursor:pointer}.ticket-lookup-result{margin-top:18px}.ticket-panel[hidden],.ticket-form[hidden],.ticket-contact-fields[hidden]{display:none!important}
@media(max-width:760px){.ticket-center{padding:30px 0 55px}.ticket-intro{align-items:flex-start;flex-direction:column}.ticket-tabs{display:grid;grid-template-columns:repeat(3,1fr);gap:5px;overflow:hidden}.ticket-tabs button{min-width:0;padding:0 8px;font-size:12px}.ticket-panel{padding:16px}.ticket-form-grid,.ticket-contact-fields,.ticket-lookup-form{grid-template-columns:1fr}.ticket-form .wide,.ticket-lookup-form .ticket-error{grid-column:auto}.ticket-captcha{flex-wrap:wrap}.ticket-captcha img{max-width:100%}.ticket-thread-message{max-width:95%}.ticket-customer-reply{grid-template-columns:1fr}.ticket-customer-reply button{width:100%}.ticket-created-number,.ticket-detail-head{align-items:flex-start;flex-direction:column}}
.ticket-file-field{padding:16px;border:1px dashed #a9c8e1;border-radius:10px;background:#f7fbff}.ticket-file-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;color:#304a63;font-size:12px;font-weight:850}.ticket-file-button{display:inline-flex!important;align-items:center;justify-content:center;min-height:38px;padding:0 15px;border:1px solid #1473cf;border-radius:8px;background:#fff;color:#075ba8!important;cursor:pointer}.ticket-file-button input{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0!important}.ticket-file-field>small{display:block;margin-top:8px;color:#6b8094;font-weight:500;line-height:1.6}.ticket-file-list{display:grid;gap:8px;margin-top:12px}.ticket-file-list:empty{display:none}.ticket-file-list>div{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 12px;border:1px solid #d5e4ef;border-radius:8px;background:#fff}.ticket-file-list span{display:flex;min-width:0;align-items:center;gap:9px}.ticket-file-list b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#203e5c;font-size:12px}.ticket-file-list small{color:#708498;font-size:10px;white-space:nowrap}.ticket-file-list button{border:0;background:transparent;color:#b33131;font-size:11px;font-weight:800;cursor:pointer}.ticket-detail-files{margin-top:16px;padding:14px;border:1px solid #d4e4ef;border-radius:9px;background:#f7fbff}.ticket-detail-files h4{margin:0 0 10px;color:#294b68;font-size:12px}.ticket-detail-files>div{display:flex;flex-wrap:wrap;gap:8px}.ticket-detail-files a,.ticket-detail-files>div>span{display:inline-flex;align-items:center;gap:8px;max-width:100%;padding:9px 11px;border:1px solid #bdd5e9;border-radius:8px;background:#fff;color:#075ba8;text-decoration:none}.ticket-detail-files a:hover{border-color:#1473cf;background:#f0f7ff}.ticket-detail-files span,.ticket-detail-files b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px}.ticket-detail-files small{color:#71869a;font-size:10px;white-space:nowrap}
@media(max-width:760px){.ticket-file-heading{align-items:flex-start;flex-direction:column}.ticket-file-button{width:100%}.ticket-file-list>div{align-items:flex-start}.ticket-file-list span{align-items:flex-start;flex-direction:column;gap:3px}.ticket-detail-files>div{display:grid}.ticket-detail-files a,.ticket-detail-files>div>span{width:100%;justify-content:space-between}}